• Julia

    That’s pretty neat. Gotta love the Japanese for their amazing & simple service.
    Thank you for the video! Definately getting one next time I visit Japan.
    Do you know if the Suica card is available to use everywhere in Japan and on underground and bus too?

    • Why have I never seen this question! It’s a great one!! Yes you can use your Suica in the Metro, the rail, and buses. I hate to say all because there may be an exception out there somewhere, but I haven’t come across one yet. Thanks for asking that!

  • Antonio

    This helps a lot! Thank you for going step by step in the process.

    • Donald Ash

      Truly my pleasure, Antonio :)

    • Truly my pleasure, Antonio. So glad to hear that it helped!

  • Teemu

    Thanks for google, these instructions and correct questions to staff to locate right kind of machine. I have my suica now :)

    • Donald Ash

      よし! I’m glad to hear that. Enjoy those super-convenient train rides. Now that you have it, I don’t think you’ll ever go back…mwuhahahaha.

    • WOOT WOOT!!!!!

  • Joe

    Do I get back the deposit of 500 yen when I leave Japan ?

    • Donald Ash

      Hey Joe,

      I do think you can get it back if you ask one of the clerks at the info booth for it, but I honestly haven’t ever tried. If anybody has, I’d love to hear about it!

    • ann

      lol no. at least I didn’t. pretty sure that’s what you pay for the card.

    • Anon

      You can get it back when return the card

    • Nimloth

      Yes, but there’s a handling charge of 220 yen. In any case, who give a sh** about 500 yen? You’d rather waste precious time at the ticket machines, and counting tiny tin coins? The saved time and greater convenience is easily worth more than such a small deposit.

      • Dave Sanchez

        According to the JR East site, if you have a zero balance, they waive the 220 yen fee, so you get the full 500 yen back.

    • Not sure that you do. If you go to one of the clerks it might be possible. Good question, though! Another one for me to check on!

  • Gigi

    Hi, just a question… if I do not have a japanese phone yet, can i get the suica card without it? like put some false number there, or just do not put it there at all?

    • Donald Ash

      Yep, you definitely can still get one. People without cell phones get them all the time. The unmarked ones don’t require a phone number at all. That’s mainly for getting a personalized Suica. Good question.

    • Ann

      I don’t think you can get a personalized one without a phone number. If you really are aiming for getting the personalized one then maybe buy tickets individually until you can get a phone number. If it doesn’t really matter you can just get a regular card that you can charge money to but it won’t have your name on it.

      • Gunjiro

        Hi, does that mean without phonenumber I only can get an unpersonalisized card?
        But i can still get a card?

        thx

        • Oh my gosh, sorry the late reply. I didn’t realize comments were still coming in for this one! Yes, you can absolutely still get a card. I’ll have to check if there’s a way to get a personalized one without phone number.

          • Jarek

            You do not need phone number to get personalized SUICA card. You can leave phone field empty. Tested it two days ago ;-)

          • john

            Hi, have you checked? Also, does the machine accept 10000 yen ?

      • Thanks for jumping in, Ann! I’m gonna second that. I’m actually going to go and check today to see if you can get one without a phone number. You definitely can get a SUICA still, but I think Ann’s right on the personalized card thing.

  • Karine Bregeon

    Great article! So well explained…One thing less to worry about before my move to Japan. Thanks!

    • Thanks, Karine!!!!

  • jab_mayes

    Hi – thanks for all this – I have two days in Japan and I’m keen to do all I can. One query, though: if I want to put 7000 on the card, how do I change the amount?

    • Ann

      change the amount? well, after you buy the card you can just put the card into any of those machines and it will ask you how much you want to put on.

  • Pau

    Hi! Can I pay by credit card to get the SUICA? Thank you!

    • Ann

      I dont think so. Just cash.

      • Ishara

        I just renewed my suica card. Paid by MUFG JCB card.

    • I’m going to double check, but I think it’s cash only

  • MacPrincess

    I want to visit in August Tokyo, Kyoto and Osaka. Can I use the Suica or Pasmo everywhere in Japan or are they only valid in Tokyo?

    • Nimloth

      You can use Suica almost everywhere on JR lines (not for Shinkansen), most private railways outside the greater Tokyo region, on many bus services. Most shops who take one of the prepaid cards seem to take everyone too. There’s no limit on how many cards you can buy anyway, so worst case, you’ll just buy another IC card. :-)

      • Good answer!!! :D

    • Nimloth is right! You can use that SUICA on just about any Japanese train or public transport you can think of. I just went to the Kansai area last month (from Tokyo) and was able to my SUICA with no probs. Hope that helps.

  • Ragni

    Thanx for the info, just wanted to know, what’s the age limit for getting a child Suica card?

    • Sorry for the late reply, Ragni! Great question! I had someone ask that recently. I’m gonna go and check today. Get back to you shortly.

  • Jo

    Thanks for this amazingly detailed explanations. That helps a lot!
    Only one thing is puzzling me… When you have to select your gender, the machine explicitly order you to touch your sex. :D
    I hope people won’t be watching!

    • Hahahah! I think they just do it to to have data on who has Suica cards.

  • Taylor Drew

    HI~ I am coming to Tokyo this September for a yearlong exchange program at a Japanese university. For the first month I am there I will be unable to get a student commuter pass because I will not have a student ID yet but I have found a website that is telling me (with picture evidence) that I can purchase a commuter pass with Suica on a JR machine. Is that legit? If so, continuing to my next question.

    I will be arriving at Haneda Airport and I know that I can buy PASMO and Suica there. My home station will be on the Tobu Tojo Line. Can I do this commuter Suica to a rail station that is not operated by JR? I’d just really like to know because travelling for a month without a commuter pass is going to be so expensive otherwise!

    Thanks in advance :)

    • TOTALLY LEGIT!! I can’t believe I missed this question. I’m sorry. I didn’t know this post was getting questions. I know now. But yes, I fully plan on making a teikiken tutorial because you can get those directly from the JR machines and they can save buttloads of money in the right situations.

  • Cheah Swee Aik

    I have 2 kids aged 9 and 6 traveling together to Japan, does the Suica card cost the same for children? Is the train fares cost the same for children?

    • GREEEAAAT question! I don’t have kids, but I’ll check to find out train fares for kids along with Suica prices (I don’ know if there’s a difference). I’ll get back to you ASAP!!! Thanks for an awesome question.

      • Sendy Yauw

        Hi.. Any news on the Suica card n prices for children? Thx

        • TwoFatPigeons

          http://www.jreast.co.jp/e/pass/suica.html#category04 same price

          • Jen J

            Child fare is half rate for Elementary age children, under Elementary is free. To get a card for Elementary age child you will need to bring their passport or birth certificate (proof of age) to the train station customer service box. Fares for the child card will be deducted at half the fare of an adult.

  • Zed Franklin

    Thanks for this! we are going to tokyo next week and will follow these instructions.

  • Simone

    Hi Thanks for the informative article. My question is. What’s the difference between the japanese Rail Pass and this card? Which one is better?

    • jondean

      The JR pass is an unlimited-use pass for a set number of days. It can ONLY be used on JR-owned lines (including certain Shinkansen trains), so you cannot use it on the Tokyo Metro. You also cannot purchase the JR pass once you are in Japan – you have to reserve it from outside the country and pick it up when you arrive.

      Suica, on the other hand, is a rechargable cash card. You load money into it and the train system will automatically deduct the fare from the balance. This makes it so that you don’t have to interpret the fare charts and buy paper tickets, which saves you time. Using Suica is basically the same as using cash – it is not unlimited like the JR pass. You can use it on almost every Kanto-area method of public transit EXCEPT the Shinkansen.

      So really they are totally different things. The JR pass is really only a good investment for people who will be hopping between multiple cities using the Shinkansen or visiting a place where they plan to use JR local trains extensively (which will not get you around Tokyo very well). If you are not leaving Tokyo, Suica will be much more useful and probably less expensive. Some people may want to buy both! For example, if you are going to travel from Tokyo to Nagoya to Kyoto to Hiroshima and back again, spending 2-3 days in each city, it’s probably smart to get both – JR pass will save you money on Shinkansen tickets, while the Suica will be convenient for local transportation.

  • Mohamad affan

    Dear Mr Japan Guy,

    My name is Mohamad Affan from Malaysia and in three weeks I will be travelling to Tokyo for 12 days of holiday. We will be residing in Honcho, Kawasaki-shi Kanagawa-ken (Close to Keikyu Kawasaki Station). We have several questions that we would like to know the answers, if you dont mind answering:

    1) Since we will only be in Tokyo, we decided that we would not want to buy the tourist JR pass from Malaysia. To visit Fujio F. Fujiko Museum (Noborito station) from our place (Kawasaki station), will require us to take JR Nanbu Line from Kawasaki station to Noborito Station. So to go to the mentioned place, can we just buy individual/single ticket just from Kawasaki to Noborito at the station?

    2) To visit places in Northern Tokyo, West Tokyo, East Tokyo and Central Tokyo, as well as outlying places like Tokyo Disneyland, did all of those places have subway stations, or also have JR lines like the Fujiko Museum?

    3) How do we visit or can view Mount Fuji from our place (Kawasaki)?

    Thanks.

    Mohamad Affan Mohamoud

    Kedah, Malaysia.

  • Stubenville

    So, if I understand correctly neither PASMO nor Suica can be purchased with a credit card, only with Yen? Can a MySuica card be purchased using a US phone number?

  • Michael

    First time going to Tokyo and I plan on using the Suica card. When you board you scan your card, what do you do when you get off? On their website it says you will be charged for the fare of the distance you traveled. How is this tracked? Do you need to scan your card somewhere when you get off or pass a certain gate (similar to how marathon runners have smart chips that trigger past the finish line)? Thanks.

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